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Ver em portuguêsBring the problem. We'll find the fix.We find where your business loses time.We build AI agents that work in production.We automate what your team does by hand.Custom software in weeks, not quarters.We start with one process. We measure. Then we scale.
We find where your business loses time and money, then build the AI agents, automations and software that fix it. In weeks, not quarters. Already know what you want? Even better: we start there.
Faia
online · front-desk assistantonline
AI · no strings attachedAI
Hi, I'm Faia, Faiatech's front-desk assistant. Tell me about your idea, or what's costing your business time. I'll tell you whether Faiatech can help and what the next step is, no strings attached.
12 years in product, operations and development. Porto, remote, EN and PT.
Clients and projects
Services
If you're saying“I don't know where to start.”
Two weeks looking at your processes, data and tools. You leave with a ranked list of what to automate, what it costs and what it returns.
If you're saying“I already know which process I want to fix.”
We connect the tools you already use and get the process running on its own, with people only where they're needed.
If you're saying“Some decisions only one person makes.”
They read, decide and act in your tools: email, documents, reviews, reports. And customer service, when it fits.
If you're saying“The tool doesn't exist.”
Dashboards, internal portals and SaaS, end to end.
If you're saying“We need someone to lead.”
A part-time AI lead. Strategy, vendors, team and delivery.
Where we usually find the problem
Typical scenarios. Results depend on the process and are measured in the pilot.
Work
The studio didn't know what it needed, but it knew what hurt: trainers on the phone managing bookings, clients calling to ask if a spot had opened, workouts on paper. A PWA built from scratch solved all three.
159
Active clients
12,500
Bookings
5,800
Workouts created
1 month
To MVP
Demo data
Under 5 cents per updated article. Multi-agent, with the right model for each task via OpenRouter.
View case: AI content pipeline for dozens of sitesSeven action categories, automatic replies to simple cases and Telegram alerts for anything urgent.
View case: Email agent that triages and replies on its ownHow we work
If it doesn't pay off, we say so and stop.
We map the process, who does it, how long it takes and what it costs. We define one metric.
In two to four weeks, a first version running on real data. Small, but in production.
We compare against the baseline. If it doesn't pay off, we say so and stop.
What works moves to the next process. Your team learns to run and adjust it without depending on us.
Who's on the other side
Twelve years across front-end, product and operations, in London and Porto. Led product and operations at a 900-person company, where he got automations running across dozens of sites.
Has run an online store, runs his own company, and has used AI in his work since the day ChatGPT launched. Today he builds agents and automations that run in production.
Before you get in touch
It depends on the process. An AI readiness assessment has a fixed price. Automations and agents are quoted after diagnosis, with pilot and scale priced separately so you don't pay for everything up front. Running costs (servers, AI models, messaging) depend on volume and are shown in the quote, separate from the project cost.
Diagnosis takes one to two weeks. A pilot, two to four. Larger processes are split into phases.
Yes. Most of the processes we automate live in companies of 5 to 200 people.
Automations run on EU servers managed by Faiatech, GDPR-compliant, or on your own infrastructure if you prefer. AI models are used via API and are not trained on your data. Everything is documented and accounts and keys are in your name.
That's what the pilot is for. We measure against the baseline and, if it doesn't pay off, we say so and stop before scaling.
Two minutes with Faia, or thirty with Tiago. Bring a problem, a goal or an idea; any of the three is a good place to start.
Talk to Tiago
