Real caseAI agents

An email agent that sorts, replies and alerts

Context

A shared inbox with high volume and a mix of requests: customers, suppliers, invoices, spam, urgent matters. Time lost sorting and replies delayed.

What was built

An agent that reads every email, classifies it into one of seven action categories, replies automatically to simple cases, routes the rest and sends Telegram alerts for anything needing immediate attention.

Result

Inbox triaged in real time, automatic replies to frequent requests and no urgent matters missed.

Stack

n8n, Anthropic API / OpenRouter, Gmail, Telegram.

Related service

AI agents

Two minutes with Faia, or thirty with Tiago. Bring a problem, a goal or an idea; any of the three is a good place to start.

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